İşletme Bölümü Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.12573/411

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A CASE STUDY: DO MISCONCEPTIONS LEAD TO INTERGROUP CONFLICTS AT WORKPLACES?
(ACC Publishing, 2019) Süklün, Harika; 0000-0003-1016-268X; AGÜ, Yönetim Bilimleri Fakültesi, İşletme Bölümü; Süklün, Harika
This study's purpose was to investigate if misconceptions lead to conflicts and increase attention among scholars for further research as well. Although misconception is one of the roots of conflicts is somehow accepted, especially by the practitioners, there are not many empirical studies conducted to investigate if there is a relationship between misconception and conflicts. This study is prepared on a small scale as a starting point. To explore the subject better case study methodology is used. Two different studies conducted to be able to compare and analyze the situation among the groups. One group is taken as in-group and the other group is taken as out-group. This study's findings revealed that misconception leads to conflict at workplaces and to a hostile work environment. "We vs. them" situation among the groups and intergroup conflicts are observed. Conclusion and limitation are discussed.
USING SIMULATION PROGRAMS AS CAPSTONE PROJECT IN BUSINESS ADMINISTRATION EDUCATION: A CASE STUDY
(Çanakkale Onsekiz Mart Üniversitesi, 2019) Süklün, Harika; 0000-0003-1016-268X; AGÜ, Yönetim Bilimleri Fakültesi, İşletme Bölümü; Süklün, Harika
Other than the theoretical knowledge that given the students there is a strong need for gaining knowledge in the real-world business environment especially for the BA students. Simulation programs enable students to set up a virtual company and manage the company like a real business. Although there are many simulation programs in the education field “Marketplace” simulation is chosen because the simulation is prepared by the Tennessee University’s faculty. This course was a Capstone course for students to understand the strategic marketing process that is applicable to any organization about marketing their products or services. The case study methodology was used for this study and 13 senior BA students participated. The feedback received by the students and interviews’ answers were collected and analyzed for the evaluation of the course content, the ease and the usefulness of the program. This study confirmed that simulation programs enable students to transform theoretical knowledge into practices.
Workplace diversity and intercultural communication: A phenomenological study
(TAYLOR & FRANCIS ASKARL JOHANS GATE 5, NO-0154 OSLO, NORWAY, 2017) Evans, Adam; Suklun, Harika; 0000-0003-1016-268X; AGÜ, Yönetim Bilimleri Fakültesi, İşletme Bölümü
For decades, the United States has seen an increasing number of immigrants, which has led to a significant increase in cultural diversity in the United States. This phenomenological study examines the contextual history of professional non-native English-speaking women in the United States to form a basis of comparison with native English speakers. It attempts to compare their lived communicative experiences with those of non-native English speakers in the workplace. In this study, 16 professional, native English-speaking women currently working in the US were interviewed. Participants in this study were asked to describe professional and intercultural experiences through interactions with non-native English-speaking coworkers, any expectations of the interactions or violations of those expectations, and any miscommunications that may have occurred. Many native English speakers positively reflected upon these intercultural interactions and shared examples of their vocal adjustments and challenges of verbal and intercultural communication. To overcome these challenges, professional native English speakers described trying to slow speech or asking confirming questions such as Do you understand? to mitigate verbal conflicts and miscommunication. Based on the trends within the responses, however, there is a potential for unintentional and often offensive consequences to occur. Several coping mechanisms were found to be considered rude or off-putting by non-native speakers, while the intent of a more direct message was often misinterpreted by native English speakers. In addition, it seems that native English speakers often may have good intentions in their actions but do not have the skillset to better facilitate communication with non-native English speakers.

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Browsing İşletme Bölümü Koleksiyonu by Author "0000-0003-1016-268X"